Privacy Policy

1. Who We Are

HustlCraft Trading Technologies ("HustlCraft," "we," "us," or "our") develops and sells algorithmic trading tools and Expert Advisors (EAs) for MetaTrader 5. Our website is located at hustlcraft.com.ng.

This Privacy Policy explains what data we collect when you visit our website, purchase our products, use our Telegram channels, or interact with our support systems, and how we handle that data.

2. What Data We Collect

Data You Provide Directly

• Email address: when you purchase a product or contact support
• Full name: provided during the checkout process
• Telegram username: when you join our support group

Data Collected Automatically

• MetaTrader 5 terminal and account identifiers: recorded during license activation to enforce activation limits
• IP address: logged during license validation requests for security purposes
• Website visit data: page views, referral sources, and campaign parameters collected via analytics tools

Data We Receive From Third Parties

• Purchase confirmation data from our payment processor, including transaction reference, product purchased, buyer email, and buyer name

3. How We Use Your Data

• To generate and deliver your license key after purchase
• To validate your license when your EA connects to our server
• To enforce activation limits and detect license misuse
• To send transactional emails: license delivery, activation confirmations, and support communications
• To provide customer support
• To monitor website and service performance
• To understand how customers find and use our products
• To detect and prevent fraud and unauthorized access

We do not sell, rent, or share your personal data with any third party for their marketing purposes.

4. Third-Party Services

We use third-party services to process payments, deliver emails, and host our support community. Each service handles only the minimum data necessary for its function and is subject to its own privacy policy. We do not share your data with third parties for advertising or unrelated purposes.

5. Data Storage and Security

Your data is stored on secured servers with encryption in transit and access controls that restrict who can view customer records. We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your data for as long as your license is active or as needed to provide you with support and service. After your license expires or is revoked, we retain records for a reasonable period to support dispute resolution and meet our legal obligations. We periodically review and delete data that is no longer needed.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to our need to retain license and purchase records for legitimate business purposes)
• Withdraw consent for non-essential communications at any time

To exercise any of these rights, contact us at support@hustlcraft.com.ng.

8. Cookies and Tracking

Our website may use cookies and similar technologies for analytics and to understand how visitors find and use our site. We do not use cookies for advertising or behavioral targeting.

9. Children's Privacy

HustlCraft products and services are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our products and services after changes are posted constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or your data:

• Email: support@hustlcraft.com.ng