Frequently Asked Questions

Everything you need to know about installing and using HustlCraft EAs.

Installation & Setup
How do I install the EA on MT5?
Open MetaTrader 5 and go to File → Open Data Folder → MQL5 → Experts. Copy the .ex5 file into this folder and restart MT5. In the Navigator panel, expand Expert Advisors, then drag the EA onto any chart. Paste your license key in the Inputs tab, click OK, and make sure AutoTrading is enabled (green button in the toolbar).
I get error 4014 when starting the EA.
Error 4014 means WebRequest is not allowed. Go to Tools → Options → Expert Advisors. Check "Allow WebRequest for listed URL", click Add, and enter: https://api.hustlcraft.com.ng. Click OK and restart the EA.
Can I use the EA on MT4?
No. All HustlCraft EAs are built for MetaTrader 5 only.
Do I need a VPS?
For protection EAs, a VPS is recommended so the EA runs 24/7 while your trades are open. For the Signal Copier, a VPS is strongly recommended so you don't miss any signals. We recommend Hyonix VPS.
Can I run multiple EAs on the same chart?
MT5 only allows one EA per chart. Attach each EA to a different chart. Protection EAs monitor ALL trades on your account regardless of which chart they're on.
The EA doesn't appear in my Navigator panel.
Make sure you copied the .ex5 file (not .mq5) to the MQL5/Experts folder. Restart MT5 completely. If still missing, right-click in the Navigator panel and select Refresh.
License & Activation
Where do I find my license key?
Your license key was sent to the email you used during checkout. Check your inbox and spam/junk folder for an email from support@hustlcraft.com.ng. You can also visit hustlcraft.com.ng/thank-you.html and enter your email to retrieve it.
My license key says "invalid".
Copy-paste the key exactly with no extra spaces. The format is HC-XXXX-XXXX-XXXX-XXXX. Make sure you're using the right key for the right product, and that https://api.hustlcraft.com.ng is in your MT5 WebRequest allowed URLs.
How many terminals can I use with one key?
Each license key supports up to 3 MT5 terminals (broker accounts). If you need to move to a new terminal, contact support and we'll reset your activations.
"Terminal limit reached": what do I do?
You've activated the key on 3 terminals already. Email support@hustlcraft.com.ng and we'll reset your terminal activations so you can use a new one.
I bought a bundle. Do I get separate keys?
No. Bundles generate one key that activates all included EAs. Use the same key for every EA in your bundle.
I didn't receive my license email.
Check your spam/junk folder first. If not found, visit hustlcraft.com.ng/thank-you.html and enter your purchase email to regenerate and resend the key.
Signal Copier
The Copier is not receiving any signals.
Check that AutoTrading is enabled, your license key is correct, and https://api.hustlcraft.com.ng is in your WebRequest URLs. Also check the Experts tab for errors. If everything looks correct, signals may not have been sent yet. The Copier only acts when the source account trades.
Why is my lot size different from the signal?
The Copier uses proportional lot sizing. It calculates your lot based on your account equity relative to the source account. A $10,000 source trading 0.50 lots means a $1,000 account trades 0.05 lots. You can adjust this in the EA inputs.
Can I use the Copier with other signal providers?
No. The HustlCraft Signal Copier uses a proprietary encoding format and works exclusively with HustlCraft signals.
How fast are signals executed?
Signals are typically received and executed within 5-10 seconds of the source trade. Running the Copier on a VPS ensures you don't miss signals during off-hours.
Protection EAs
Does Auto SL/TP work on trades from other EAs?
Yes. It monitors ALL open trades on your account, regardless of what opened them: other EAs, manual trades, or the Signal Copier.
The Daily Loss Limiter closed all my trades. Why?
Your daily loss reached the threshold you configured. This is by design. It protects your account from catastrophic daily losses, especially for prop firm compliance. You can adjust the threshold in the EA Inputs tab.
Can I change the protection thresholds?
Yes. All thresholds are configurable. Right-click the EA on the chart → Properties → Inputs. Adjust and click OK. Changes take effect immediately.
Will protection EAs conflict with my trading EA?
No. Protection EAs only monitor and manage existing trades. They do not open new ones. They run safely alongside any trading EA. Just place each EA on a separate chart.

Still have questions?

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Prop Firm Guardian
What is HC Prop Firm Guardian?
HC Prop Firm Guardian is an all-in-one prop firm challenge survival EA. It combines daily loss protection, max drawdown protection, and loss streak breaking into a single EA. It adds trade count limits, position limits, lot limits, and a live challenge progress tracker, with built-in presets for FTMO, The5ers, Darwinex Zero, MyFundedFX, and FundedNext so you can load your challenge rules in one click.
How is Prop Firm Guardian different from the individual protection EAs?
The individual protection EAs (Daily Loss Limiter, Max DD Guardian, Loss Streak Breaker) each handle one specific risk. Prop Firm Guardian merges all three enforcement engines into one EA and adds prop-firm-specific features: preset challenge rules per firm/phase, trade count limiter, max open positions, max total lots, and a progress tracker showing how close you are to passing. If you're trading prop firm challenges, PropGuardian replaces all three individual EAs.
Which prop firms does Prop Firm Guardian support?
Version 1 includes presets for: FTMO (Phase 1, Phase 2, Funded), The5ers (Growth, Aggressive, Blast, Funded), Darwinex Zero, MyFundedFX (Standard, Rapid, Evaluation, Funded), and FundedNext (Express, Evaluation, Stellar, Funded). You can also set Custom rules manually for any firm not listed. Each preset auto-loads the correct daily loss %, max drawdown %, profit target %, and trading day limits for that firm and phase.
Can I use Prop Firm Guardian on a live funded account?
Yes. Select the 'Funded' phase for your firm's preset, and it will enforce the funded account rules (which are typically tighter than challenge phase rules). The progress tracker switches to showing profit retention instead of target progress.
How much does Prop Firm Guardian cost?
₦45,000 (introductory price for the first 100 customers). The price increases to ₦65,000 after that. This is a one-time lifetime license covering up to 3 MT5 terminals.
Wingman
What is HC Wingman?
HC Wingman is a free MT5 Expert Advisor that monitors eight aspects of your trading environment in real time: market regime, drawdown proximity, news events, spread health, session transitions, basket exposure, trade journaling, and Telegram alerts. It displays everything on a single on-chart panel and pushes critical alerts to your phone. Advisory only. It never opens, closes, or modifies any trade.
Does Wingman open or close trades?
No. Wingman is strictly advisory. It reads market data, account data, and position data, then displays analysis on the panel and sends alerts to Telegram. It has no trade execution capability. All trading decisions remain entirely with you.
What does 'path advantage' mean in Wingman?
Path advantage measures the net profit/loss per pip of movement in each direction (up vs down) across your entire basket of positions. If your basket has a +$12/pip path advantage upward and -$8/pip downward, the EA shows you that upward movement is more favorable for your overall position. This helps you decide whether to hold, hedge, or reduce exposure.
What are 'pressure zones'?
Pressure zones are price levels where multiple stop losses or take profits from different positions cluster together. When price reaches a pressure zone, multiple orders trigger at once, which can cause a sudden jump in your equity. Wingman highlights these zones so you can prepare for them.
How much does Wingman cost?
₦25,000, a one-time lifetime license covering up to 3 MT5 terminals.
General
How many products does HustlCraft offer?
HustlCraft currently offers 8 products: 4 protection EAs (Auto SL/TP Enforcer, Daily Loss Limiter, Loss Streak Breaker, Max DD Guardian), the Signal Copier, Prop Firm Guardian, Wingman (free trading companion), and the Ultimate Bundle (which includes all 4 protection EAs + the Signal Copier). Each product is a compiled MT5 Expert Advisor with a lifetime license.